This happens sometimes when you want to see your hidden files/folders. You go to Tools > Folder Options and check for hidden files and folders option. But sometimes you couldn't find folder options under Tool menu.
Solution for this bug (Folder Option Missing):
1. Click on Start > Run
2. Type "regedit" and press Enter
3. Look for [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
4. Set the DWORD "NoFolderOptions" value to 0 (zero).
Note*- Always Take Backup of registry before any modifications.
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